Tag: Episodes

In this episode of Uncontested Investing, we sit down in sunny Scottsdale, Arizona with Tonya Willis, Chief Operating Officer at End to End Solutions and American Destiny Real Estate. Tonya has spent more than two decades inside single-family rental, default servicing, and asset management—growing from an $8-an-hour temp to an AVP at a Fortune 500 company, and now running two national platforms that simplify evictions, foreclosures, valuations, and boots-on-the-ground services for SFR operators and lenders. 

Tonya shares how her group approaches eviction and foreclosure work with professionalism and humility, how they adapted during COVID to new SFR challenges, why reviews and client feedback matter so much, and how conferences, networking, and even her Gravitas New York “women in leadership” shirt tie back to empowering people in this business. 

If you care about single-family rental operations, vendor management, compliance, and servant leadership, this conversation gives you a real look behind the curtain of the partners who protect your brand in the field. 

Key Talking Points of the Episode

00:00 Introduction

00:48 From computer science major to $8/hour temp in real estate

01:46 How a temp job became a career

02:47 COO of two companies: leadership style & complementary teams

03:44 Evictions, foreclosures & human-first field services

04:50 Career turning point: from solo to 57-person department

06:31 The difference between American Destiny Real Estate and End to End Solutions

07:29 Adapting with the SFR industry & less

08:47 Reviews, feedback, and why “everyone is business development”

10:18 Tonya’s motto: “Teach and be teachable”

11:08 Gravitas shirt, women in leadership & catalyzing confidence

12:01 Mentors, emotional support & mindset in a tough industry

13:38 Conferences, trade shows & the power of networking

14:25 The impact of great people, great work, and food

Quotables

“I teach my team to approach every situation with professionalism and humility. Professionalism because we’re there to do a job for the client, but humility to look at the situation and put themselves in those shoes and see how they would want to be treated in that situation.”

“We take every single order from our clients seriously, as if it makes or breaks what we do tomorrow.”

“My motto is to teach and be teachable. Know that you need to pass on the knowledge that you have because that’s who you are and that’s what we’re here for.”

Links

RCN Capital

https://www.rcncapital.com/podcast

https://www.instagram.com/rcn_capital

info@rcncapital.com

REI INK

https://rei-ink.com/

In this episode of Uncontested Investing, Suzanne and I break down one of the most important and most overlooked parts of being a real estate investor: creating an exit plan that maximizes your return on investment. We walk through the major exit strategies investors actually use in today’s market like fix and flip, buy and hold, BRRRR, seller financing, lease options, 1031 exchanges, and portfolio sales, and show you how to match the right strategy to your timeline, risk tolerance, capital needs, and market conditions.

We also talk about building your exit plan on day one, why you should always have Plan B (and Plan C) for every property, and how tools like deal analysis software, ROI calculators, CRMs, and portfolio management platforms help you track performance and time your exits for maximum profit. 

If you’re serious about scaling your portfolio and protecting your returns, this episode will give you a practical framework to design smarter exits on every deal.

Key Talking Points of the Episode

00:00 Introduction

00:37 Fix and Flip for fast capital & short-term ROI

01:19 Buy and Hold for cash flow & long-term wealth

02:46 BRRRR: buy, rehab, rent, refinance, repeat

03:31 Building and nurturing lender partnerships

05:09 Creative exits: seller financing, lease options & 1031s

07:30 1031 Exchanges: trading up & deferring tax

09:34 Portfolio sales and phased exits

11:20 How to choose the right exit strategy 

12:58 Partners as a “soft landing” exit

13:33 Leveraging market analytics and software to guide your timing

14:18 External forces: jobs, population, and future demand

15:23 When should your exit strategy planning begin?

16:06 Building flexibility, creating buffers & having a back-up plan

18:20 Tools & resources to support your exit plan

19:00 The importance of tax planning before buying a property

20:11 CRMs & portfolio management tools

22:32 Action steps for investors planning their exit strategies

Quotables

“Investors that have strategies to scale are the ones that are set up for success. Part of that is creating an exit plan to maximize return on investment.”

“Your exit strategy really starts on day one, when you find that property that you actually want to add to your portfolio.”

“I can’t stress enough to make sure that you have from the time you, before you buy the asset, to have that conversation with your accountant.”

Links

RCN Capital

https://www.rcncapital.com/podcast

https://www.instagram.com/rcn_capital

info@rcncapital.com

REI INK

https://rei-ink.com/

In this episode of Uncontested Investing, we dig into one of the biggest levers for scaling your real estate business: systems and automations. We break down how to move from being the self-employed investor who answers 2 a.m. toilet calls to becoming a true business owner with structure, processes, and the right people in place. 

We walk through systemizing lead generation, deal analysis, acquisitions, property management, maintenance, rent collection, investor relations, and team communication, and we share practical ways to integrate tools like CRMs, project management platforms, smart tech, and virtual assistants so you can reduce decision fatigue and focus on higher-value work. 

If you’re serious about scaling your rental portfolio, fix-and-flip pipeline, or build-to-rent operation without burning out, this episode will help you design systems that actually support the life and business you want.

Key Talking Points of the Episode

00:00 Introduction

01:10 Structure, lanes, and decision fatigue

02:41 Systems that prevent critical mistakes

03:24 Case study call-back: Bruce’s multi-state growth

04:29 Lead generation systems

05:15 Deal analysis & underwriting workflows

06:45 Using simple worksheets and calculators for your deals

07:32 Templates for offers & acquisition docs

08:05 Documentation & asset lifecycle tracking

09:03 Owner vs. employee mindset on operations

10:00 Property management systems

11:05 Systems that let you actually sleep at night

12:02 Making sure you don’t lose the human touch

13:21 Investor relations systems

14:26 The importance of mastering the tools you’re using

15:04 Smart home & asset-protection tech (smart outlets)

16:17 Tech stack for organization & automation

18:06 Hiring people who know the tools better than you

19:34 Hiring, delegating, and automating

21:27 Leveraging associations & events to learn

22:08 Fear of onboarding & training team members

23:29 Leadership: from self-employed to true business owner

24:00 Why over-automating can lose you deals

25:06 The importance of regularly evolving your systems

26:03 Avoiding tools that don’t integrate

27:01 Why you should work on one area at a time when building systems

28:01 Auditing and continuous improvement

29:09 Trusting the people you hire & letting them teach you

Quotables

“Your best position is not as the employee; it’s as the owner.” 

“Systems can reduce decision fatigue… it really gives that time and energy back to the investor.” 

“The best property doesn’t always mean the best deal for you.” 

Links

RCN Capital

https://www.rcncapital.com/podcast

https://www.instagram.com/rcn_capital

info@rcncapital.com

REI INK

https://rei-ink.com/

In this episode of Uncontested Investing, we break down how to create passive income streams that don’t just pay the bills, but actually fund more real estate deals. We walk through long-term rentals, short-term/vacation rentals, notes, private lending, REITs and funds, affiliate income, education products, and real-estate-adjacent businesses, and show you how each one can create steady cash flow, better financing terms, and more buying power as you scale your portfolio.

We also dig into the tactical side: using IRAs and tax strategy, working with specialized CPAs, leveraging passive income to lower borrowing risk, and deciding when to hire VAs, fractional pros, or property management so you can stop trading time for money. 

If you’re serious about cash flow, wealth building, and scaling your real estate investing business, this episode will help you turn passive income into your engine for long-term growth.

Key Talking Points of the Episode

00:00 Introduction

01:01 Passive income as the key to freedom & less stress

02:19 Flexibility in negotiations, cutting down traditional financing

03:23 Funding options mix: cash, IRA, partners

04:26 Short term vs long term rentals

05:22 Balancing seasons for your rental properties

06:18 Understanding year-round demand in different markets

07:27 Passive income beyond rent: notes & lending

08:22 Investing in REITs and private investment funds

09:36 Income from affiliates and educational products

10:26 Membership organizations & community as a long-term play

12:03 Affiliate partnerships with tools & services

13:52 Owning real-estate-adjacent businesses

15:44 Using IRAs for real estate (and why you must talk to a pro)

17:01 BFG Tax & depreciation strategy

18:34 Subsidizing your own deals & compounding your growth

19:41 Shifting from employee to owner mindset

20:18 Finding your break-even point for hiring help

21:38 Fractional employment: CFOs, CMOs & shared hires

22:15 Tools for success: automation & accounting

23:24 CRM & social media as income engines

Quotables

“Passive income is the key that unlocks that door.”

“When you have properties that are working for you and you’re earning money while you’re sleeping, while you’re sitting on the couch watching TV, drinking coffee in the morning… that’s when real estate actually works for you.”

“There are ways for you to think outside the box. You don’t have to go all in on a full-time employee to start building your team.”

Links

RCN Capital

https://www.rcncapital.com/podcast

https://www.instagram.com/rcn_capital

info@rcncapital.com

REI INK

https://rei-ink.com/

In this episode of Uncontested Investing, Suzanne and I break down one of the biggest unlocks for scaling your real estate portfolio: building a repeatable process that drives consistent growth. We walk through the full lifecycle of a deal, from deal sourcing, underwriting, financing, operations, property management, to exit strategy and show you how to turn each step into a system you can run again and again, in any market.  

We talk about practical tools like CRMs, project management platforms, cost-estimation software, virtual assistants, and outbound call partners, plus the habits and mindset you need to stick to your buy box, remove emotion from decisions, and constantly refine your process. 

If you’re looking to scale from “doing deals” to running a real real estate investing business, this episode will help you tighten up your systems, build a better team, and create the kind of predictability every investor wants in an unpredictable market.

Key Talking Points of the Episode

00:00 Introduction

01:41 Dealing with reliability in an unpredictable industry

02:15 Boundaries, buy box & taking emotion out of deals

03:30 Why it’s important to document your processes 

04:32 Pillar 1: Deal sourcing & building a pipeline

06:24 Leveraging networks to your advantage

07:05 Pillar 2: Due diligence & underwriting

08:01 Checklists and automations

09:10 Pillar 3: Financing strategy & lender relationships

10:21 How to establish credibility with lenders

11:01 Pillar 4: Operations & property management

12:21 Tenant screening tips to keep your properties full

13:28 Vacancy, renewals, reviews & tenant referrals

15:30 Pillar 5: Exit strategy (know it before you enter)

17:29 Tools and technology that support repeatability

18:16 Virtual assistant support for scaling companies

19:33 The impact of nurturing relationships 

20:15 Project management tools: Asana & Trello

22:01 Automation for lead generation and follow ups

23:03 Process over outcome: the athlete mindset

23:53 The importance of being intentional

24:12 KPIs, self-review, and the right approach to your mistakes

25:50 Building a team that supports scale

27:06 Culture, communication & continuous training

28:17 Audit your process & start small

29:42 Collaboration over isolation

Quotables

“The market can bounce off the walls… if you can have that tunnel vision on what works for you and block out the rest of the noise, that’s where you’re going to find success and consistent growth.”

“Without numerous properties, you can’t build a repeatable process.”

“One month of vacancy, you could easily say, is a hundred dollars off the rental rate that you want to get just to not have it vacant.”

Links

RCN Capital

https://www.rcncapital.com/podcast

https://www.instagram.com/rcn_capital

info@rcncapital.com

REI INK

https://rei-ink.com/

In this episode of Uncontested Investing, we hit pause on deals and dive into something every real estate investor needs to do at least once a year: reflect, reassess, and reset your plan for the new year. We talk through how to review your wins, losses, systems, market strategy, portfolio performance, team, and mindset so you’re not just repeating the same year over and over.

We cover how to celebrate business highlights, identify what actually moved the needle, and cut the processes, platforms, and partnerships that didn’t. We also dig into market insights, changing interest rates, new legislation, tenant screening, BRRRR, non-core dispositions, portfolio optimization, alternative capital (IRAs, 1031 exchanges), new markets, hiring, culture, personal habits, and community. 

If you’re serious about leveling up your real estate investing business in 2026 and beyond, this episode will give you a practical framework to turn this past year’s lessons into a better plan, better systems, and better results

Key Talking Points of the Episode

00:00 Introduction

01:16 Why investors should start with the wins before anything else

02:10 Did you stay flexible when the plan broke?

03:13 Owning the good and the bad

04:11 Leading by example and being in the trenches with your team

06:03 Operational lessons: systems that scaled vs. systems that broke

07:25 Deal-level lessons: best vs. worst deals

08:38 The importance of learning from your mistakes

09:11 Team & partnership lessons: hiring, firing, and fit

10:37 Firing is painful… but not firing can be worse

12:00 Mindset lessons: did you actually become the CEO?

13:44 Leveraging market insights for planning for the year

14:15 Interest rates, scarcity & competitiveness

15:22 New legislation & unlawful occupancy (squatting)

16:50 Improving tenant screening processes

18:17 Predictions vs. reality: did you pivot quickly enough?

19:41 Reviewing your portfolio to choose properties to keep, fix, or sell

20:45 Non-core strategy & using BRRRR to recycle equity

21:36 Get your documentation and data ready before you need capital

22:08 Goal-setting that actually sticks

23:07 Strategic focus: new markets, assets, and models

25:26 Team growth, onboarding & culture by design

27:19 Professional & personal development

28:31 Tracking results & embracing automation

29:32 Community: one of the most underused levers

30:03 Competition vs. collaboration

Quotables

“You need to personally acknowledge your strengths and weaknesses… being ready to relinquish control… that’s a huge hurdle when you transition from employee to owner.” 

“Every successful investor that we’ve had on the show… they’ve all learned lessons the hard way. But it’s about taking those lessons and then turning them into success.” 

“One of the most important lessons that we hope investors learn throughout the course of any year is that they can’t do this by themselves.”

Links

RCN Capital

https://www.rcncapital.com/podcast

https://www.instagram.com/rcn_capital

info@rcncapital.com

REI INK

https://rei-ink.com/

In this episode of Uncontested Investing, we sit down with Bruce McNeilage, co-founder of Kinlock Partners, to break down what it really takes to scale a real estate portfolio across multiple markets and asset classes. With nearly two decades of experience building and operating thousands of units, Bruce shares hard-earned lessons from single-family rentals and build-to-rent communities to large multifamily developments and self-storage projects.

We explore how Bruce identifies high-growth real estate markets like Nashville, Atlanta, and Columbia, why job drivers and industry concentration matter more than hype, and how investors can successfully transition from single-family investing into multifamily ownership. 

Whether you’re a newer investor looking to scale responsibly or an experienced operator refining your strategy, this episode delivers a practical, no-nonsense roadmap to building durable cash-flowing assets, reducing risk, and growing long-term wealth through real estate investing.

Key Talking Points of the Episode

00:00 Introduction

01:10 Who is Bruce Mcneilage?

03:16 Bootstrapping growth without institutional capital

04:28 Navigating niche communities and neighborhoods

06:06 Scaling from SFR and build-to-rent to condo and multifamily development

07:08 On-site maintenance, resident experience, and controlling operating costs

10:14 Deal Breaker / Deal Maker: due diligence failures and early wins

11:43 Financing challenges when moving from single-family to multifamily

12:30 Operational risks: scale magnifies maintenance and management issues

13:37 Market selection metrics: jobs, automotive plants, and economic drivers

14:20 How to handle the complexities of multifamily property management

16:35 The “collector” approach: managing multiple small properties efficiently

18:53 “Empty houses make me no money” – vacancy, tenants, and cash flow philosophy

20:26 Dealing with tenants: trespassing, squatters, and evictions

21:53 Tenant screening: background checks, credit checks, and fraud prevention

23:20 Tools and systems for tenant screening

24:00 Starting small, bootstrapping portfolios, and long-term wealth building

25:58 Hard work, sacrifice, and the realities behind long-term success

27:17 Partnerships, complementary skill sets, and team building

27:40 New projects: large-scale self-storage development

Quotables

“Empty houses make me no money.”

“Ninety-two percent of this business is choosing the right tenant.”

“People see the success, but they don’t see the 90% below the surface.”

Links

RCN Capital

https://www.rcncapital.com/podcast

https://www.instagram.com/rcn_capital

info@rcncapital.com

REI INK

https://rei-ink.com/

In this episode of Uncontested Investing, we keep our tax and legal strategy series rolling with a topic every real estate investor needs to get right: how to structure your portfolio with LLCs, partnerships, and trusts. We break down how the right entity structure protects your personal assets, improves tax efficiency, and sets up clean estate and succession planning as you scale from one rental to a full portfolio.

We walk through when to form an LLC, how to use partnerships to access capital and expertise, and where revocable and irrevocable trusts fit into long-term legacy planning. Then we hit the big stuff investors often overlook—state law compliance, partnership agreements, tax implications, and keeping documentation current—plus some practical action steps you can take this week with your attorney and CPA.

If you’re serious about building a real estate investing business that actually protects you and your family, this one’s a must-listen.

Key Talking Points of the Episode

00:00 Introduction

01:51 What is an LLC?

02:40 LLCs, partners and ease of transferring ownership

03:33 When should you set up an LLC?

04:25 How LLCs limit liability between personal and business life

05:05 How partnerships relate to LLCs

06:00 General vs. Limited Partnerships in LLCs

07:52 Shared risk, shared responsibility and quality of life

08:31 Navigating partnership agreements: No handshake deals!

10:21 What is a trust? 

11:48 Trusts for generational wealth and avoiding probate

12:33 Gift and estate tax advantages and divorce protection

14:53 Key considerations when choosing LLCs, partnerships or trusts

15:22 Compliance is key: Always consult professionals for your LLC

16:28 Common mistakes to avoid when setting up your LLC

17:33 Start with the end in mind

18:23 Action steps for investors in setting up LLCs

Quotables

“As a real estate investor, your portfolio can become your identity. So you need to take ownership of it and structure it exactly how you want.” 

“There’s no such thing as too early. You can even set up an LLC before you start investing in real estate.” 

“Partnership agreements are not a handshake deal…these agreements have to be in writing.”

Links

RCN Capital

https://www.rcncapital.com/podcast

https://www.instagram.com/rcn_capital

info@rcncapital.com

REI INK

https://rei-ink.com/

In this episode of Uncontested Investing, we are wrapping up our tax and legal strategy series with a deep dive into cost segregation studies and how they can supercharge your depreciation, tax savings, and cash flow. Most investors focus on appreciation – but if you’re not using depreciation the right way, especially on larger commercial and multifamily assets, you’re probably leaving money on the table.

We break down what a cost segregation study actually is, which property types it makes sense for, and how engineers and specialized firms reclassify parts of your building into 5, 7, and 15-year property instead of 27.5 or 39 years. We talk through when to order a study, how it fits into your overall tax strategy, the real costs (often $10K–$30K), and the key risks like IRS scrutiny, recapture, and documentation.

If you’re holding commercial, multifamily, industrial, or larger rental properties and you want every legal advantage to reduce taxable income and improve ROI, this conversation will give you a clear, practical framework to talk to your CPA, attorney, and a qualified cost seg firm about your next move.

Key Talking Points of the Episode

00:00 Introduction

01:04 What is Cost Segregation? 

02:21 The importance of cost segregation for investors

03:29 ROI mindset: this is about increasing returns

04:07 How cost segregation works: understanding depreciation

05:01 Planning around depreciation schedules

06:20 When is the best time to do a cost segregation study?

07:37 The costs of a cost segregation study you need to know

08:18 Balancing cost vs. benefit with a qualified firm

09:43 Understanding the risks and considerations of a cost segregation study

10:42 Why not all properties benefit from a cost segregation study

Quotables

“At the end of the day, the ROI is something that every investor’s looking for. They want the biggest ROI possible. So why not uncover every stone, and the cost segregation study is no different.” 

“You’re not in this as a charity. You’re in this as a business. And let’s find the best way to get there.” 

“Not all properties benefit equally… it’s not a one-to-one transaction where just because you made a certain amount of money on one that you’re going to make that every time you do a study.” 

Links

RCN Capital

https://www.rcncapital.com/podcast

https://www.instagram.com/rcn_capital

info@rcncapital.com

REI INK

https://rei-ink.com/

In this episode of Uncontested Investing, we stay on our tax and legal strategies theme and break down one of the most powerful tools in real estate investing: the 1031 exchange. We walk through what a 1031 actually is, how it lets you defer capital gains taxes when you swap one investment property for another, and why it’s such a big lever for portfolio growth, net worth, and long-term scaling.

We talk about the 45-day identification and 180-day closing rules, the role of a qualified intermediary, and how to move from a duplex into a four-family, commercial building, or even build-to-rent projects without triggering immediate tax. We also dig into estate planning, step-up in basis for your heirs, and advanced strategies like reverse exchanges, Delaware Statutory Trusts (DSTs), and combining multiple exchanges to diversify.

Of course, we cover the other side too—strict timelines, zoning and legal pitfalls, choosing the wrong intermediary, and why you never want to “test” the IRS on this stuff. 

If you’ve ever wondered how investors use 1031s to climb the ladder from small rentals to bigger assets while deferring taxes along the way, this episode gives you a clear, practical roadmap to get started. 

Key Talking Points of the Episode

00:00 Introduction

00:41 What is the 1031 Exchange?

01:31 How does a 1031 Exchange work?

02:16 Using a Qualified Intermediary to facilitate the exchange

03:05 Benefits of a 1031: Tax deferral and portfolio growth

04:05 The impact of a 1031 Exchange on your purchasing power

05:02 Eligible properties: What qualifies and what doesn’t

06:40 The core rules of a 1031 Exchange

07:38 Following the timelines and deadlines of a 1031 Exchange

09:14 Top strategies to maximize 1031 Exchange benefits

10:39 Planning your 1031 Exchanges with estate and succession in mind

11:25 The risks and pitfalls of a 1031 Exchange

14:48 How to get started with a 1031 Exchange

15:55 Why documentation and audit readiness is important for a 1031 Exchange

Quotables

“The one person you never really want to challenge is the IRS.” 

“This investment strategy is one that there’s no gray area. It’s very cut and dry.” 

“You can expedite your success in real estate investing, but you have to go about it the right way.”

LInks

RCN Capital

https://www.rcncapital.com/podcast

https://www.instagram.com/rcn_capital

info@rcncapital.com

REI INK

https://rei-ink.com/